Living our Copart Values on World Values Day 2021

by | Oct 21, 2021

We’re celebrating World Values Day today by reflecting on our Copart Values, how we represent them across our business, and how they have a positive impact on those who work for and with us. 

World Values Day (21st October) is an annual campaign which aims to increase the awareness and practice of values around the world. This day encourages people around the globe to think about their most deeply held values and explore and act on them with others.  

We’re extremely proud of our Copart Values and how our teammates live and breathe them every single day. The Copart Values are, quite simply, at the heart of everything we do. 

 

Act with Integrity

At Copart UK, we are proud to act in the right and responsible way, that is best for our teammates, customers, communities, and the environment, as part of our Copart Cares💙CSR strategy. 

Represented by Jane Pocock, Manging Director of Copart UK & Ireland

☑️ Diverse and multicultural workforce of c.1,200 teammates across 19 nationwide locations. 

☑️ Strong ‘Copart Family’ culture connecting our teammates, customers, partners, and suppliers. 

☑️ A well-established culture for charitable giving throughout the year. 

☑️ Relentless determination to continually improve our services, processes, and technology.  

☑️ A multi-faceted global Plan-Net-Zero programme underway to achieve carbon neutrality. 

☑️ ‘The Greenest Fleet on the Street’ and ‘Zero Waste to Landfill’ initiatives progressing rapidly. 

 

Be an Owner

As part of our #customerfirst ethos, we’re proud to offer world-class support to customers whenever they need us the most, by providing ‘always-on’ remarketing solutions.  

Represented by our Insurance Sales Team

☑️ Dedicated account management support available whenever our customers need it most. 

☑️ We own and manage relationships with all customer groups. 

☑️ Continuous collaboration with customers to develop bespoke service solutions. 

☑️ Centralised industry-leading claims management services at our Customer Excellence Centre. 

☑️ Extensive range of easily accessible self-service online tools and portals. 

☑️ Rapid vehicle assignment and receiving services at our UK Operation Centres. 

☑️ Innovative, market-leading system integration capabilities to reduce total loss cycle times. 

 

Celebrate our People

Our people are at the heart of everything we do, so it’s very important to us that we recognise and celebrate their achievements through schemes like our Superstar Awards and Long Service Awards. 

Represented by our Sandwich Operation Centre

☑️ Quarterly Superstar Awards to highlight our incredible levels of customer service. 

☑️ 124 teammates recognised as Copart Superstars in the last financial year. 

☑️ Knowledge, skills, and experience recognised through annual Long Service Awards. 

☑️ 86 Copart UK teammates celebrated Long Service milestones in 2021. 

☑️ Wide range of Copart Apprenticeships and funding of professional qualifications. 

 

Challenge the Norm

We act as a partner (not just a supplier) with our customers and we do this by seeking every opportunity to add value to the customer journey and experience. Helping us to maintain our position as industry leader is the sheer size and scale of our operational network and transport fleet.  

Represented by our Central Dispatch & Logistics Team

☑️ 18 centrally controlled and owned Operation Centres strategically located across the UK. 

☑️ Copart UK owns and operates the largest fleet within our industry with circa 400 vehicles.   

☑️ The latest tech, cameras, and telematics  on our fleet of multi-car transporters for optimum safety and productivity.  

☑️ Half a million vehicles handled every year. 

☑️ Investment into 250 Euro 6 compliant transporters to meet the latest emission standards. 

☑️ Actively exploring alternative sustainable fuel options for future fleet investment. 

☑️ Constantly evolving our operations and seeking better, faster solutions. 

 

Get Results

At Copart UK, we never stand still. We’re continually developing and improving everything we do, to create value, build trust, and provide a world-class service to our customers, partners, and stakeholders

Represented by our Customer Excellence Centre

☑️ World class end-to-end outsourced services driving more returns for customers’ vehicles. 

☑️ Long and established customer relationships. 

☑️ CCA Global Standard© re-accreditation received for the third consecutive year. 

☑️ The total of ISO standards we operate is six, which is incredibly unique for our industry. 

☑️ Guaranteed delivery of critical value-added services despite any external disruptions. 

☑️ Robust & resilient – ISO 22301 Business Continuity Management Standard accreditation. 

☑️ Finalist in three prestigious industry awards – Remarketing Award, Technology Innovation of the Year, and Excellence in Technology. 

☑️ Ability to develop our own bespoke systems due to continuous tech investment. 

☑️ A results-focused culture that delivers proven benefits to our customers year on year. 

Discover more about our Copart Values.  

See what else is happening on World Values Day by following #worldvaluesday on social media. 

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