We’re marking Learning at Work Week 2023 by highlighting how we’re supporting our teammates with their personal development and career progression.
Supporting the training and personal development of our people has always been at the top of our agenda as part of our Copart Cares 💙 commitment to caring about our teammates. For Learning at Work Week 2023, we’d like to share some updates with you on just a few of our current L&D programmes.
Carbon Literacy Training
We’re well on our way now to achieving our gold level accreditation this year and have recently adopted a new approach to our company-wide training sessions to help us get there!
With our managers and remote workers certified as part of our silver level accreditation, we are now focused on rolling out the training to teammates based in our Wootton HQ, Customer Excellence Centre in Bedford, and Operation Centres across the UK.
Using a blended approach of both video, eLearning, and in-person workshops, we are now delivering the sessions faster and more efficiently, enabling teammates in busy operational roles to complete certain modules at their own pace.
Copart Leadership Programme
Our Copart Leadership Programme is going from strength to strength and has now been rolled out to 170 people managers across our business.
The bespoke 3-day course was developed based on feedback from our teammates, managers, and HR department, and is specifically tailored to the unique needs of our business.
Focusing on communication, coaching, and relationship building, this programme gives our managers the skills and knowledge to lead their teams effectively and helps us to provide consistency across our 23 connected Operation Centres and offices across the UK & Ireland.
Copart Apprenticeships
We’ve invested nearly half a million pounds into our apprenticeship schemes which offer our teammates the chance to learn new skills, gain industry recognised qualifications, and potentially progress within our business.
We’re now supporting nearly 200 teammates with their personal development through a wide range of both operational and corporate apprenticeships, and over a third of our apprentices have progressed into new roles at Copart.
Driver Academy
As part of an ongoing investment into our logistical capabilities and operational excellence, our Driver Academy programme was launched to help secure the future supply of Copart drivers.
In addition to external candidates, we also recruited internally with existing Copart teammates from a variety of roles and locations joining the programme, including Customer Service Representatives and Yard Operatives.
Not only is having internal candidates who already have extensive experience of Copart’s operations a huge advantage, but it has also enabled us to provide even more personal development opportunities to our teammates.
78% of enrolees have now completed the programme and we’re delighted to welcome these highly skilled and quality assured new drivers to our transport fleet.
Mental Health First Aiders Programme
We’ve supported teammates across our business to become qualified Mental Health First Aiders.
These teammates have successfully completed their training with St John Ambulance and St Andrews Ambulance.
These Mental Health First Aiders are now ready to provide support to their fellow teammates, providing a vital point of contact for anyone experiencing mental health issues or emotional distress.
This training programme was launched last year, joining our wide range of health and wellbeing support networks, services, and tools.
What is Learning at Work Week?
Learning at Work Week 2023 shines a light on the importance and benefits of continual learning and development. Follow #LearningAtWorkWeek and #LAWW on social media to discover more.