One year ago, our Transportation Control Centre joined our Customer Excellence Centre in Bedford, helping us to maintain and continuously improve our high standards of operational excellence!
Following our recent aquisition of Hills Salvage & Recycling – The Green Parts Specialists, our total owned UK wide logistics fleet now stands at circa. 500.
We have 250+ directly employed drivers collecting vehicles from policy holders’ homes and body shops, giving us complete control over all the resources and services we offer.
With transporters of all different shapes and sizes, from single car to seven cars, we can tailor our collections to provide the most fuel-efficient option and access challenging locations.
Our Transportation Control Centre plays a vital role, ensuring that the operational capabilities of our UK-wide transport fleet are fully maximised when arranging vehicle collections.
Using the latest route scheduling technology alongside real time road data, and communicating constantly with our drivers, the team acts as an ‘eye in the sky’ to understand obstacles and map out the most efficient and intelligent routes.
In line with our Plan-Net-Zero sustainability commitment, our fleet is Euro VI and DVS (Direct Vision Standard) compliant. All transporters are fully fitted with the latest connected telematics and vision standards camera systems, to ensure optimal efficiency and lower fuel emissions.
Comprehensive driver behaviour telematics data means that we have the ability to monitor driver behaviour and driving styles and where necessary provide further training to make improvements to driving efficiency and fuel consumption.
All of this, alongside our ability to make centrally controlled decisions, means we’re in a strong position to manage the peaks in demand which inevitably occur as we head into winter and experience extreme weather events.
We’re extremely proud of the key role our Transportation Control Centre plays in driving our business forward, enabling us to collect and handle vehicles quickly, efficiently, and with minimal environmental impact.