As part of our ongoing Copart Cares campaign, we have donated to Samaritans, a registered charity that provides support to anyone in emotional distress or is struggling to cope.
Copart is a long-time advocate of teammate wellbeing and is committed to fostering a supportive workplace culture. This includes the promotion of local support services, a series of initiatives under the Copart Cares campaign, and our recent investment into mental health awareness training for managers.
We are very aware that many teammates based in our Operation Centres deal with sensitive and often distressing situations on a daily basis, which can impact on their emotional wellbeing.
As an essential service to the insurance industry, much of Copart’s inventory comes in the form of accident damaged vehicles. Sadly, many of these accidents have resulted in serious injury or fatalities.
Our teammates often face the daunting task of dealing with traumatised relatives of deceased owners, who wish to view the accident-damaged vehicles or collect personal belongings. This is not an easy task, and our teammates have to handle these customers with sensitivity and empathy.
The after-effects of dealing with such distressing situations can take their toll, so in addition to the support services we already provide, we are keen to promote the vital role played by Samaritans in local communities.
Samaritans, which was established in 1954, is a registered charity aimed at providing emotional support to anyone in the UK and Ireland who is struggling to cope or is at the risk of suicide. Their volunteers handle around 10,000 phone calls a day from people who are struggling to cope and need someone to listen without judgement or pressure.
Copart’s donation will provide enough funding for Samaritans to recruit and train new volunteers to help support more people struggling to cope this year.
“We are very proud of the professionalism and integrity our Operation Centre teammates demonstrate when dealing with distressing situations. We’re very conscious of the emotional impact of car accidents and we’re grateful for charities like Samaritans, whose vital support may be needed by both our teammates and customers. We hope that our donation will enable even more calls to the Samaritans to be answered this year, saving even more lives.”
Jane Pocock, Managing Director of Copart UK & Ireland
“Thank you for your generous donation which could help Samaritans answer 210 more potentially life-saving calls for help. It’s down to you and your company that we can be there, around the clock, when people need us most.”