Earlier this year we launched a new app which is designed to optimise both the efficiency our transport fleet, and the process of collection for our members.
Copart Members were quick to take up the new technology with over 98% of all vehicles collections scheduled using the app. Using the app, buyers are able to schedule and book times to arrive at one of our Operation Centres to collect their vehicles, which means they can spend less time waiting to collect and more time benefiting from being able to plan ahead much better.
This same technology is used by our transport fleet to plan thousands of vehicle collections and deliveries each and every week.
Mark Godfrey, Director of Strategy, Marketing and Automotive at Copart UK Ltd said:
“The launch of our dedicated booking app is another great example of using digital technology to make it easier for our Members to buy and collect vehicles from Copart. So far the feedback has been incredibly positive and the adoption rates prove that helping Members save time on collecting vehicles is a huge benefit. We continue to look at all ways to add value to our Members and making the processes of bidding, buying delivering and collecting vehicles even better.”
Protecting your customers personal data
Infotainment systems in vehicles are becoming more and more sophisticated, and the seamless integration with smartphones and navigation systems means more and more personal data is stored in our vehicles. This is brilliantly convenient for checking traffic or calling home at the touch of a button; however we recognise the need to clear this personal data when a vehicle is prepared to be sold at auction.
Our data clearance service ensures all forms of personal data can be cleared, whether that is stored electronically, or in physical form. Our engineering team handle each vehicle on a case by case basis and have a 100% record on all vehicles.