Operational Excellence
A nationwide network of owned, managed and connected Operation Centres Locations%
of vehicles collected within 1 day
%
of those collected in the same day
acres
transport fleet
locations across the UK & Ireland
new Euro VI transporters on the road
Over 3.5 million vehicles have been sold online through our auction in the UK, and we handle over 500,000 vehicles each year. What enables our customers to continue to benefit from the ever-growing scale of our online auctions is our focus on continually improving and scaling our operational and logistical capability.
Powered by data, driven by experts
The foundations of our operational excellence are our people, processes, and technology. Our team of vehicle remarketing experts are able to access data and insights on each vehicle sold in the UK through our online auction, which enables them to identify trends in demand for different buyer groups. This enables us to give each vehicle the best opportunity to achieve its true value at auction.
Enhanced by technology
Our technology is designed to make life easier for our customers, who benefit from having performance data and insights available in real-time through our Digital Seller Site, and our Management Information Portal ‘MiHub’, giving them full transparency on the status of their vehicles at any time. Further to this is an ever-growing suite of apps and technology designed to improve every facet of the customer journey. (link to our tech page).
Full ownership of our services
The ability to adapt and evolve in line with the individual and ever-changing needs of our customers is essential to making sure we can continue to provide the highest level of service. We own all of our assets, from our land and operational facilities to our extensive transport fleet, which enables us to have full management control over the services we provide to our customers. This means we are able to implement changes quickly to support our customers, improve services based on feedback we receive and have robust continuity plans in place for whatever the future holds.
Our UK Operation Centres follow a unique and proven blueprint for efficiency and speed to to auction. The image below shows how our facilities are optimised for secure storage and optimal processing:
Full nationwide coverage
Our nationwide operational capabilities remain unrivalled, with 32 locations strategically positioned across the UK & Ireland
Each of our owned Operation Centres is strategically located to optimise our nationwide coverage to provide a swift service to all of our customers, with centralised decisioning and controls at each facility. This enables our teams to provide services relevant to the local area, with the full support and quality measures provided by Copart UK Ltd.