For insurers, motorcycle claims can present a unique set of challenges at every stage. The recovery method, storage environment, and speed of decision-making can all affect vehicle condition, costs, and value recovery.
The reality is that successful motorcycle claims management depends on having the right processes in place.
The challenge begins at the point of recovery. Motorcycles involved in accidents may need collecting from roadsides, rural locations, or difficult-to-access areas. Their size and construction can make them more vulnerable to additional damage if specialist equipment isn’t used during transportation.
At Copart, our diverse 500+ transport fleet includes more than 60 small trucks, ideal for motorcycle collections. These vehicles can safely carry multiple motorcycles—up to six at a time—within their safe working load, helping minimise the risk of damage while making collections efficient.
Our larger transporters can also collect one or two motorcycles alongside other vehicle movements, giving us the flexibility to match the right vehicle to each requirement. Rather than maximising the number of motorcycles on a single truck, our approach prioritises secure loading, safe working loads, and recognised best practice.
This helps reduce the risk of motorcycles coming into contact during transit, protects vehicle condition, and supports safer working for our drivers.
This focus is reinforced through our tailored in-house IVR training, which includes motorcycle loading, and by Copart UK’s DVSA Earned Recognition accreditation – independent recognition that our transport operation meets exemplary driver and vehicle compliance standards.
Storage is equally important. Motorcycles require secure environments to help prevent theft, vandalism, and weather-related damage. That’s why we have dedicated indoor storage areas for motorcycles at all Copart locations.
Once a motorcycle has been safely recovered and stored, accurate assessment is essential. Our experienced and qualified engineering teams help insurers understand vehicle condition, evaluate damage, and support informed decision-making.
The final stage is remarketing. Maximising recovery values relies on reaching the right buyers quickly and efficiently.
What makes that possible is our extensive global buyer base in over 120 countries, giving every motorcycle the best opportunity to reach the right buyer and achieve the strongest possible return.
From UK repairers and dismantlers to international exporters and specialist motorcycle enthusiasts seeking specific makes and models, every motorcycle is exposed to a truly global audience.
When it comes to motorcycles, the outcome is shaped by the detail at every stage: choosing the right recovery vehicle, protecting the motorcycle while it is stored, producing a reliable assessment and connecting it with the widest possible buyer audience.
We’re proud to provide a consistent, specialist motorcycle process that delivers better claims performance, higher value recovery, and improved customer satisfaction to our insurers and their policyholders.