Save time by outsourcing time consuming processes

We recognise that dealing with the management of Private Plates and Finance can be a time-consuming process.

Our well-established team help to reduce your cycle times by working directly with policyholders and finance houses to guide them through the process of managing Private Plates/Cherished Plates and outstanding vehicle finance.

Finance Management 

Data from the Finance and Leasing Association shows that one in seven total loss vehicles in the UK has an outstanding finance agreement. This is a significant number of vehicles with longer cycle times, open claims, and additional administration for your team. 

Benefits include:

• Our Claims Settlement team communicates directly with the finance houses to arrange clearance from HPI
• Our well-established relationships with the finance houses enables finance markers to be cleared sooner, by sending them bulk vehicle details to remove markers, or direct links to the department and handlers for the markers
• We will provide supporting information in relation to the repair status of the vehicle
• A significant impact on your operational efficiencies, claims cycle times and most importantly a smoother customer journey

Private Plate Management

With annual sales of personalised number plates in the UK now exceeding £100m, according to data from the DVLA, this can add another time-consuming and challenging stage to the claims process.

Benefits include:

• Our team will liaise directly with your customers to guide them through the process of managing their cherished plate transfer
• With Copart directly managing the process with your customers, your own claims team can focus solely on the claim, helping to further reduce cycle times
• This enhanced service for your customers gives them an improved customer journey, and will reduce open claims and customer complaints.

Get in touch to find out how we can reduce your cycle times by managing private plates and finance for you.