When it comes to motorcycle claims, we know that our insurers face a very different set of circumstances than they would with a standard passenger vehicle.

• Motorcycles often have specialist components, aftermarket modifications, and owners with strong emotional attachments. That means expertise can make a huge difference to both the customer experience and financial outcomes.
• Motorcycles need informed decision-making throughout the claim, from arranging the right recovery method to assessing their condition, protecting them in storage and determining the most appropriate outcome.
• Their construction can leave them more vulnerable to further damage during movement, making the right equipment, processes and technical understanding essential.

That’s why people remain at the heart of effective motorcycle claims management.

At Copart, experienced engineering teams understand the distinctive characteristics of motorcycles, enabling them to assess condition accurately, identify relevant damage and give insurers clear information to support the next decision.

We understand that many owners have strong emotional connection with motorcycles. It can be a huge passion, driven by many years of ownership or significant personalisation or modification that has deep personal meaning.

That means a higher likelihood of policyholders wanting to retain and buy back motorcycles following a total loss.

In these situations, accurate condition reporting, clear communication and careful handling help insurers create a better experience for policyholders while protecting vehicle value.

As motorcycle volumes, technologies and customer expectations continue to evolve, insurers increasingly need partners who combine operational capability with specialist knowledge.

The right people don’t just move vehicles, they help protect customer relationships, preserve value and deliver confidence at every stage of the claim.

With Copart, every motorcycle claim is in expert hands