In the fast-moving world of motor claims, having a partner you can count on is critical.
Whether it’s a typical day, seasonal spikes, unexpected largescale incidents, or complex claims, insurers need support that’s consistent, resilient, and rooted in real expertise. At Copart, we’re passionate about providing exactly that – all day, every day.
From recovery through to resolution, we deliver fully integrated claims management services backed by investment, insight, experience, and an agile workforce ready to respond to all eventualities.
More Sites, More Capacity
At over 1,100 acres (and growing), our nationwide landbank is unrivalled within the industry.
With 33 locations across the UK and Ireland, we’re always close to our customers and can provide extensive vehicle processing and storage capabilities.
Our sites are accessible 24/7, ensuring that logistics, customer support, and operations can proceed without delay and the needs of our partners are always met.
And with further expansion already underway, we continue to increase capacity, improve regional resilience, and strengthen our ability to respond at pace during peak claim periods and extreme weather events.
Fully Managed Transport Fleet
During the winter months, demand for recovery and transport services increases and when third party networks reach capacity, insurers need certainty.
That’s why we’ve invested heavily in our 500+ strong, fully branded, digitally connected, company owned transport fleet.
By building and managing our own diverse fleet, we’ve reduced reliance on third party resources and created a more self-sufficient, resilient operation—designed to perform even when the wider market is under strain.
Our employed drivers, specialist vehicles, and nationwide roamer capability allow us to deploy resources quickly to incident hotspots as soon as demand rises and digitally capture vehicle images and data in real time.
The visibility of our branded fleet and the professionalism of our drivers offer reassurance to both insurers and their policyholders at what can be a challenging time.
Bespoke End-to-End Claims Management
Every claim is different, so we never take a one size fits all approach. We offer a comprehensive range of bespoke claims services, tailored to individual insurer requirements.
From outsourced claims management services through to vehicle recovery, engineering assessment, storage, and remarketing, we support the entire claims lifecycle.
We have the largest team of fully qualified vehicle engineers in the UK salvage industry, providing onsite damage assessments and technical support using state-of-the-art technology.
And our Customer Excellence Centre delivers seamless, end-to-end claims handling—reducing cycle times, improving customer satisfaction, and freeing up insurer resources.
As an extension of our insurance partners’ claims teams, we help simplify workflows, remove friction, and deliver a positive experience for policyholders.
Ready to Respond
Storms, floods, fires—you name it, our Emergency Response teams are always on standby to provide rapid, nationwide vehicle recovery services.
Using advanced mobile processing technology, our experienced teammates can assess, image, and process vehicles on the spot. This speeds up claim settlements and helps minimise disruption for affected communities.
Innovative Insights
At the heart of everything we do is data. Through live vehicle tracking, real-time dashboards, and integrated digital platforms, insurers gain full visibility of vehicle location, status, and progression throughout the claims process.
This transparency reduces uncertainty, supports proactive communication, and improves decision-making at every stage.
Beyond live tracking, our unique data pool delivers powerful insights. From AI driven forecasting to enhanced data sharing tools, we’re helping insurers plan better, work more transparently, and strengthen the entire claims journey.
With 24/7 online tools and portals, plus a dedicated account management team available beyond standard business hours, we make sure support is always within reach—especially in an emergency.
Global Buyer Base
Our extensive global buyer base in over 120 countries, guarantees maximum exposure and increased returns for vehicles that are placed into our patented online auctions.
This global reach helps protect sellers from UK specific market volatility and, at the same time, supports developing economies with access to affordable, lower emission vehicles.
Strong Industry Relationships
We’re proud of the long‑standing relationships we’ve built across the sector, further strengthening our ability to operate responsibly, efficiently, and reliably.
Through collaboration, industry forums, and our Copart Cares ESG strategy, we actively share best practice, support communities, and work to accelerate improvements across the industry.
Supported by the experience, expertise, and commitment of our teammates, we’re determined to continue leading by example and driving positive change.
#AlwaysMovingForward